Recruitflex provides a comprehensive Service team structure to support our clients recruitment needs. In addition we have developed detailed account management processes and documentation to ensure we provide a consistently high level of appropriate contact and communication based on individual client requirements. This culminates in Account Management Plans being generated with each client from the very beginning of the relationship. The plan clearly outlines;
- Responsibilities of key service team members,
- Who those individuals will be and contact details
- Client Service expectations
- Escalation points, and
- Communication plan
Your Regional manager is responsible for a number of branch operations including ensuring that all branch managers, recruitment specialists and support staff are following processes and procedures according to our Operating System. This will enable your team to deliver the best service possible.
Your local branch manager is ultimately responsible for the delivery of your total solution. They come with substantial recruitment knowledge and knowledge of local candidate and client markets as well as innovatiive candidate attraction and retention strategies.
Your local recruitment specialists are your primary point of contact for any temporary or permanent staffing requirements. They are trained in Recruitflex’s Operating system, client service expectations and have had previous experience in similar roles.
Administration and Payroll Support
Our administration and payroll support personnel are hired to provide assistance to our recruitment specialists through completion of system and administration tasks and ensuring payroll is processed as required within each branch.